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FAQ
How do I set up my Plegium self-defense spray with my phone?
Setting up your Plegium Smart Defense Spray or your Plegium Smart Mini Defense Spray with your phone is a quick and easy process. Here's how to do it:
- Download the Plegium app from the App Store or Google Play. Create an account and follow the setup instructions in the app. Make sure to grant the app permission to use Bluetooth and location services.
- Connect your spray to the app by tapping "Add device" on the home screen, then entering the four-digit code found under the flip top safety lid. You can also add your device by going to Settings > Nearby Plegium Devices and finding your device in the list.
- Add emergency contacts by clicking "Add contact" in the app and selecting up to 5 contacts from your phone's contact list. Your spray is now connected to your phone and ready to use.
To test all functions except the spray, use a sharp object to slide down the test switch on the side of the product for 10 seconds, then slide it back up. This will activate all features and send out alarms to your emergency contacts (so remember to let them know you are testing it).
Keep in mind that the Plegium app must be open for the location text messages and phone calls to function, it's enough that the app is in the background and the phone can be locked, but if you actively close ("kill") the app it will not be able to receive the signal from your spray that it has been fired.
Are my emergency contacts required to download the Plegium app?
No, your emergency contacts do not need to download the app to receive emergency alerts.
You simply need to add their cell phone numbers as emergency contacts within the app. When you trigger your device, your emergency contacts will receive phone calls and text messages from a Swedish phone number.
We recommend that you ask your emergency contacts to add the Plegium phone number to their contact list for easy identification. Phone calls will come from +46 8 446 820 20.
How do I use my Plegium self-defense spray effectively?
To effectively deploy your Plegium self-defense spray, follow these steps:
- Use your thumb to slide up the flip top safety lid to reveal the trigger.
- Press hard in the center of the trigger. This will activate all features simultaneously. If you have a Smart spray, remember that your spray must be connected to your phone for the emergency alerts to be activated.
- Direct the spray towards the attacker's eyes, then towards their nose and mouth.
Note (for Plegium Smart and Combo): Even after releasing the trigger, the siren and the light will continue to sound and flash until you turn it off by using a sharp object to slide up the test switch located on the side of the product. This is a safety feature to prevent an attacker from turning it off.
Can I reuse my Plegium self-defense spray after using it?
Each spray contains 13 ml of menthol spray liquid, which allows for up to 20-30 quick bursts or around 10-15 seconds of continuous spraying. However, for safety reasons, we recommend replacing your spray after use to ensure that you have a full spray available in case of an emergency.
Note that each Plegium defense spray comes with a unique guarantee: if you use your Plegium spray in an assault situation and provide us with a copy of the police report, we will send you a new device for free.
Is a subscription required for my Plegium device?
No, a subscription is not required to use your Plegium device. You can use the free Plegium app to add up to 2 emergency contacts who will receive free location text messages and phone calls if you ever trigger your self defense spray or alarm button.
However, we do offer two optional paid subscription plans. The first is Plegium Premium, which includes additional safety features such as professional monitoring, live GPS tracking, ability to add up to 7 emergency contacts, an in-app panic button, and more. The cost for Plegium Premium is 99 SEK per month, with a free one-month trial.
The second option is Plegium Plus, which offers the same features as Plegium Premium, except for professional monitoring. Plegium Plus costs 49 SEK per month.
How does the professional monitoring service work on Plegium Premium?
Plegium Premium includes a 24/7 professional monitoring service that is activated when you trigger your device. When you activate your device, the Plegium app immediately connects to a call center, which then notifies first responders about your situation and location.
This service is included in your Plegium Premium subscription and there is no additional cost for this feature. First responders will then take immediate action to ensure your safety.
Which smart defense spray suits you?
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Eye-irritant menthol spray |
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Red marking dye with UV |
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iOS/Andorid app |
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SOS text messages with location |
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Emergency phone calls |
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No-charging battery |
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Quick-release keychain |
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Powerful siren 130 dB |
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Blinking LED lights |
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Do you have any questions?
If you have any questions feel free to contact us. Also you can check our FAQ